Terms of service

VEGAMOUR TERMS & CONDITIONS

LAST UPDATED AND EFFECTIVE:  October 13, 2023

You can find earlier versions in our archive here

OVERVIEW 

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. These Terms and Conditions (the “Terms”)  govern your access to, and use of, the website vegamour.com (the “Site”) and any other websites, applications, embeddable widgets, downloadable software, and other services provided by Vegamour, Inc. (“Vegamour,” “we,” “us,” or “our”) on which a link to these Terms is provided (collectively, including the Site, the "Service") including any content, functionality, products and services offered on or through the Service. These Terms apply to all users of the Service, regardless of whether you are a registered user of the Service.

By using or accessing the Service, you agree to these Terms. If you do not agree to these Terms, you may not use the Service, and, if applicable, must cancel your registered user account or subscription with us.

PLEASE READ: THESE TERMS CONTAIN A MANDATORY ARBITRATION CLAUSE AND A CLASS ACTION WAIVER.  THEY AFFECT YOUR LEGAL RIGHTS BY REQUIRING ANY DISPUTE BETWEEN YOU AND VEGAMOUR, SUBJECT TO LIMITED EXCEPTIONS, TO BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS AND REQUIRING YOU TO FORGO JURY TRIALS, CLASS OR COLLECTIVE ACTIONS OR PROCEEDINGS, AND ALL OTHER TYPES OF COURT PROCEEDINGS OF ANY KIND. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT FOLLOWING THE OPT-OUT PROCEDURES IN SECTION 1 BELOW, YOU WILL BE BOUND BY THIS ARBITRATION AGREEMENT. BY ENTERING THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND EXPRESSLY AGREE TO THE MANDATORY ARBITRATION AGREEMENT AND CLASS ACTION WAIVER.

Any new features or tools which are added to the Service shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to the Service. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Service following the posting of any changes constitutes acceptance of those changes. 

The Site is hosted on Shopify, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. BINDING ARBITRATION & CLASS ACTION WAIVER 

Mandatory Binding Arbitration: 

By agreeing to these Terms, you agree that all disputes, claims, or causes of action arising from or related to the Service or these Terms, or the breach, termination, enforcement, interpretation, or validity thereof (collectively, “Disputes”), will be resolved through confidential, binding arbitration and not in a court of law in any jurisdiction, and not in a class, collective, representative, or consolidated action or proceeding, as further set forth below. 

You and Vegamour agree that the Federal Arbitration Act (Title 9, U.S. Code) (the “Act”) shall govern any controversy or claim related to the Service or the Terms, including the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, notwithstanding any choice of law or other provision in these Terms. It is the parties’ intent that the Act and the rules promulgated by JAMS Mediation, Arbitration and ADR Services (“JAMS”) shall preempt all state laws to the fullest extent permitted by law. You and Vegamour further agree that the arbitrator (“Arbitrator”), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes concerning the interpretation, applicability, enforceability or formation of this Arbitration Agreement. The Arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether this Agreement, in whole or in part, is unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel. 

Class Action Waiver: 

You acknowledge and agree that you and Vegamour are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and Vegamour agree in writing, any arbitration will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the entirety of the Arbitration Agreement set forth in this Section 1 shall be deemed null and void in its entirety, and the parties shall be deemed to have not agreed to arbitrate disputes on a class basis. 

Notwithstanding the parties’ agreement to resolve all Disputes through arbitration, you and Vegamour each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyright rights, trade secrets, patents or other intellectual property rights.

Arbitration Opt-Out Procedure: 

You can choose to reject this Arbitration Agreement by sending us a written opt-out notice (“Opt-Out Notice”) within 30 days following the date you first agree to these Terms, by email at [email protected] or by mail at Vegamour, Inc., Attn: Customer Support, 1231 N. Spring St, Ste. A200, Los Angeles, CA 90012. If mailed, the Opt-Out Notice must be post-marked no later than 30 days following the date you first agree to these Terms. To be effective, the Opt-Out Notice must contain your name, address, and signature. If you opt-out of the Arbitration Agreement, all other parts of the Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any previous, other, or future arbitration agreements that you may enter into with Vegamour.

Arbitration Rules & Procedures: 

Arbitration proceedings will be administered in accordance with the Act and the rules promulgated by JAMS and any supplementary rules then in effect (the “JAMS Rules”), except as modified by these Terms. Discovery in said arbitration shall be limited in scope to the specifics of liability on the Dispute, and any discovery related to damages calculations or any financials shall be withheld until after liability has been decided by the arbitrator(s). In the event of any inconsistency between the JAMS rules and this paragraph, the terms of this paragraph shall control. 

Arbitration may be conducted in person, through the submission of documents, by phone, online, or in person in in Los Angeles, California or at another mutually agreed location. All Disputes shall be resolved by one arbitrator; however, for Disputes exceeding $5,000,000, upon your or Vegamour’s request, the Dispute shall be decided by three Arbitrators. Payment of all filing, administration, and arbitrator fees will be governed by the JAMS Rules. We will reimburse those fees for claims totaling less than $10,000, unless the Arbitrator finds your Dispute frivolous.

All arbitration hearings shall commence within ninety (90) days of the demand for arbitration and close within ninety (90) days of commencement and the award of the Arbitrator(s) shall be issued within thirty (30) days of the close of the hearing. However, the Arbitrator(s), upon a showing of good cause or by the parties’ agreement, may extend the commencement of the hearing for up to an additional sixty (60) days. The Arbitrator(s) shall provide a concise written statement of reasons for the award. The arbitration award may be submitted to any court having jurisdiction to be confirmed and enforced. The Arbitrator(s) will have the authority to decide whether any Dispute is barred by the statute of limitations and, if so, to dismiss the arbitration on that basis. For purposes of the application of the statute of limitations, the service on JAMS under applicable JAMS Rules of an arbitration demand is the equivalent of the filing of a lawsuit. The Arbitrator(s) shall have the power to award legal fees pursuant to the terms of this Agreement. This paragraph does not limit the right of Vegamour to: (i) exercise self-help remedies, such as, but not limited to, setoff; (ii) initiate judicial or non-judicial foreclosure against any real or personal property collateral; (iii) exercise any judicial or power of sale rights, or (iv) act in a court of law to obtain an interim remedy, such as, but not limited to, injunctive relief, writ of possession or appointment of a receiver, or additional or supplementary remedies. Except as provided in this Arbitration Agreement, the prevailing party in any action or arbitration related to these Terms shall be entitled to its reasonable attorney fees and costs.

Changes to Arbitration Agreement: 

Notwithstanding the provisions of this Section 1, if Vegamour changes any of the terms of this Section 1 after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us a written notice of such rejection within 30 days of the of the date such change became effective, as indicated in the “Last Updated” date above. This written notice must be provided either by email at [email protected] or by mail at Vegamour, Inc., Attn: Customer Support, 1231 N. Spring St, Ste. A200, Los Angeles, CA 90012. In order to be effective, the notice must include your full name, address, and signature, and clearly indicate your intent to reject changes to this Arbitration Agreement. By rejecting any change, you are agreeing that you will arbitrate any dispute between you and Vegamour in accordance with the provisions of this Arbitration Agreement as of the date you first agreed to the Terms (or to any subsequent changes to the Terms).

The terms of this paragraph survive any termination of the Terms.

2. PRIVACY

Please review our Privacy Policy for information relating to our collection, use, storage and disclosure of your personal information. The Privacy Policy is hereby incorporated by reference into, and made a part of, these Terms.

3. ONLINE PURCHASE TERMS 

By agreeing to these Terms, you represent that either: (i) you are at least the age of majority in your state or province of residence, or (ii) you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Service. 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your access to the Service. 

RESALE IS PROHIBITED

The resale of Vegamour products is prohibited unless reseller applies for authorization and is approved by Vegamour in writing in accordance with the Vegamour Authorized Resale Policy. You may not sell or resell any products purchased and/or samples that you purchased or otherwise received from us unless you are an Authorized Reseller.

Authorized Reseller Program

Authorized Reseller Policy

4. GENERAL CONDITIONS 

We reserve the right to refuse service to anyone for any reason at any time. 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, without express written permission from us. 

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms. 

5. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 

We are not responsible if information made available on the Service is not accurate, complete or current. Any material on the Service is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on the Service is at your own risk. 

The Service may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of the Service at any time, but we have no obligation to update any information on the Service.

You agree that it is your responsibility to monitor changes to the Service. 

6. MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products are subject to change without notice. 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

7. PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the Service. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 

We have made every effort to display as accurately as possible the colors and images of our products that appear on the Service. We cannot guarantee that the  display of any color on the device that you use to access the Service will be accurate. 

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on the Service is void where prohibited. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

8. ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made on the Service. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

9. SUBSCRIPTIONS

If you purchase an item subscription, you will be charged, regularly and automatically, to receive the item(s) you select at the frequency you select until you cancel your subscription(s). We will charge the subscription price, applicable taxes, and shipping charges to your default payment method when we ship your first subscription order. You will continue to be charged the subscription price, applicable taxes, and shipping charges at the time of each shipment for all subsequent orders until you cancel your subscription(s). We will automatically send you the selections from your previous shipment, unless you update your subscription selections for any given shipment.  Subscriptions will be shipped at the interval you chose when placing your first subscription order unless you change the shipping frequency of your subscription. SUBSCRIPTIONS CONTINUE UNTIL YOU CANCEL. 

You may log into your account to customize your subscriptions at any time.  You can change the quantity of the product and the frequency of each shipment in advance or delay the next shipment as you wish.  Changes will be effective within five (5) business days, but not after shipments have been processed.

You may cancel your subscription(s) at any time by filling out the contact us form HERE, or by calling 213-325-5112 Monday – Friday 6:00 am – 6:00 pm PST, Saturday - Sunday 9:00 am – 2:00 pm PST. If you are a subscriber residing in California you may also cancel your subscription through your account. Please note subscriptions cannot be cancelled via messages on Facebook, Instagram or other forms of social media. No refunds will be given after products are shipped however, they can be returned according to our Return Policy.  Cancellations are effective at the end of the then-current subscription period; to avoid future charges, cancel at least five (5) business days prior to renewal.

For more detail, please review our Returns Policy. 

10. OPTIONAL TOOLS 

We may provide you with access to third-party tools which we neither monitor nor have any control nor input over. 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 

Any use by you of optional tools offered through the Service is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 

We may also, in the future, offer new services and/or features through the Service (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms. 

11. THIRD-PARTY LINKS 

Certain content, products and services available via the Service may include materials from third parties. 

Third-party links on the Service may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

12. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms. 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

13. ERRORS, INACCURACIES AND OMISSIONS 

Occasionally there may be information on the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service, should be taken to indicate that all information in the Service has been modified or updated. 

14. PROHIBITED USES 

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Service or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses. 

15. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 

We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. 

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service , its content and any services or products obtained through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall Vegamour, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service, its content and any services or products obtained through the Service, or for any other claim related in any way to your use of the Service or any services or products obtained through the Service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

16. INDEMNIFICATION 

You agree to indemnify, defend and hold harmless Vegamour and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

17. SEVERABILITY 

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions. 

18. TERMINATION 

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use the Service, or when you cease using the Service. 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to the Service (or any part thereof). 

19. ENTIRE AGREEMENT 

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. 

These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). 

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party. 

20. GOVERNING LAW 

These Terms and any separate agreements whereby we provide you the Service shall be governed by and construed in accordance with the laws of United States. 

21. CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms at any time at this page.  We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to the Service. It is your responsibility to check the Service periodically for changes. Your continued use of or access to the Service following the posting of any changes to these Terms constitutes acceptance of those changes. 

22. CONTACT INFORMATION 

Questions about the Terms should be sent to us at [email protected].

23. USER CONTENT

“User Content” refers to any product reviews, photographs, comments, video clips, or other content or information that users, including you, may upload or otherwise submit to the Service.  You are responsible for any User Content that you submit to the Service.  

By submitting User Content to the Service, you represent and warrant that such User Content consists of original material to which you have all the rights necessary to grant us the license rights set forth in these Terms.  You also represent and warrant that neither your User Content, nor your use and provision of your User Content through the Service, nor any use of your User Content by Vegamour or other users through the Service, will infringe, misappropriate, or violate a third party’s intellectual property rights, rights of publicity or privacy, or result in the violation of any applicable law or regulation. You represent and warrant that your User Content does not contain any material that is abusive, vulgar, threatening, harassing, libelous, defamatory, obscene or that is known to be false, and that your User Content does not include any private or personally identifiable information regarding any third party.

By submitting User Content to the Service, you hereby grant Vegamour a non-exclusive, transferable, sub-licensable, royalty-free license to use, copy, modify, create derivative works based upon, distribute, publicly display, publicly perform, and distribute your User Content in connection with operating and providing services and products to you and/or other users, and also in connection with advertising of our services and products, in perpetuity in all markets worldwide and in any and all media now known or hereafter discovered.  You also agree that your User Content will be treated as non-confidential and non-proprietary and will not be returned to you.

In the event you submit any User Content to the Service, we have the right to use any and all such elements of the User Content in connection with and/or as part of our business, including, but not limited to, in connection with or in any advertising in any and all media, product packaging, printed publications, presentations, promotional materials, events, and associated marketing materials, television and cinema commercials, videos, or on the Service in perpetuity throughout the world as we, in our sole discretion, see fit without further consent by, or payment to, you.  By submitting User Content to the Service, you agree to grant Vegamour the right to use your copyright in such User Content.  We also have all right, title, and interest in any and all results and proceeds from our use of the User Content to the extent permissible by law.  We have the right to transfer our rights to use the User Content to any third party, including, but not limited to, any of our subsidiaries or affiliated companies.

We may alter, adopt, or edit the User Content and any further material created under these Terms, and market and exploit it entirely in our sole discretion. Your User Content may be edited for length, clarity and/or functionality.  Upon request, you will furnish Vegamour with any and all documentation, substantiation, or releases necessary to verify your compliance with these provisions.  We are not obligated to make use of any of your User Content or exercise any of the rights granted by these Terms.

To the extent permissible by law, we will not be responsible or liable to any third party for the User Content or accuracy of any User Content made available on the Service.  We reserve the right to remove any User Content in our sole discretion at any time.

You may request that we delete any User Content containing personal information in accordance with the terms of our Privacy Policy by emailing us at [email protected]. Any such requests shall be processed in accordance with our Privacy Policy.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM TERMS AND CONDITIONS

If you affirmatively opt-in to the Vegamour SMS/MMS mobile messaging marketing program (the “Mobile Messaging Program”), either by opting in via the Service or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional SMS/MMS mobile messages from us sent through an automatic telephone dialing system. You may opt out of these mobile communications at any time. You understand that the Mobile Messaging Program is optional and is not a condition for purchase.  If you opt-in to the Mobile Messaging Program, you can expect to receive mobile messages concerning the marketing, promotion, payment, delivery and sale of the complete range of Vegamour’s products and services. Messages may include abandon cart or checkout reminders.

By opting in to Mobile Messaging Program, you agree to the Mobile Messaging Terms available here.

 REFERRAL PROGRAM TERMS AND CONDITIONS

We may, in our discretion, provide you with the opportunity to refer customers to Vegamour (sometimes referred to as Refer-A-Friend) (the “Referral Program”).  In addition to the Terms, participants in the Referral Program (each, a “Referrer”) agree to be bound by the following terms applicable to the Referral Program (the “Referral Terms”).

Referral Rewards; Qualified Referrals

A Referrer may be eligible for discount codes or other benefits or credits for qualified referrals, as further described in the applicable referral invitation or accompanying promotional materials for each referral offer (each, a “Referral Reward”).

A qualified referral means that all of the following conditions are met:

• The Referrer has previously made a purchase at the Site;
• The person being referred uses the Referrer’s personal referral link;
• The person being referred places an eligible order (as described in the applicable referral link); and
• The person being referred has not previously made a purchase at the Site (as determined by Vegamour in its sole discretion).

If the person being referred does not complete their purchase in the same session, the Referrer will not be credited for that referral and will not be eligible for the Referral Reward, even if the person being referred subsequently places an eligible order.

Referrers are limited to one qualified referral for each referred customer; in other words, repeat purchases made by a referred customer are not counted as additional qualified referrals.

Once the person being referred completes an eligible order, the Referrer will be issued the applicable Referral Reward, as described in the referral invitation or promotional materials for the applicable referral.

Sharing Your Referral Links

Referrals may only be used for personal and non-commercial purposes, and only shared with personal connections that you believe would appreciate receiving such offers. Your personal referral link should not be published or distributed where there is no reasonable basis to believe that all or most of the recipients are personal friends or family. Referral links may not be distributed via commercial websites.

Use of any automated system, script or macro to participate in the Referral Program or generate referrals is strictly prohibited.

Bulk email distribution, distribution to strangers, or any other promotion of your personal referral link in a manner that would constitute or appear to constitute unsolicited commercial email or “spam” (as determined in Vegamour’s sole discretion) is strictly prohibited.

We reserve the right to review, investigate, revoke or refuse to issue Referral Rewards, deactivate referral links, as well as suspend users or accounts, in the event that we identify behavior we believe to be abusive, fraudulent, or not aligned with the spirit of the Referral Program, including referrals that we suspect were generated through improper channels or in violation of these Referral Terms, such as:

• Attempts to gain Referral Reward through self-referral by opening multiple accounts using different email addresses or by adding identical payment methods to multiple accounts;

• Referral Reward gained by referring customers through paid advertising, sponsored links, posting to commercial sites, or spamming.

Other Referral Program Terms

You may not participate in the Referral Program where doing so would be prohibited by any applicable law or regulations.

Referral Rewards have no monetary value and may not, under any circumstances, be redeemed for cash or any cash equivalent including but not limited to gift cards, certificates, or refunds. If the Referral Reward consists of a discount code, such code may only be applied towards the Referrer’s purchase of future products or services from the Site.

We may change, amend, revoke or cancel any Referral Rewards at any time for any reason. Referral Rewards are personal to the Referrer and are not transferable and may not be auctioned, traded, bartered or sold, whether by operation of law or otherwise. Upon termination of the Referral Program or any portion thereof for any reason, or upon cancellation of a Referrer account for any reason, any unredeemed Referral Rewards accumulated are forfeited.

We may suspend or terminate the Referral Program or an individual’s ability to participate in the Referral Program at any time for any reason.  

We may modify or amend these Referral Terms at any time, with or without notice, even though these changes may affect your ability to use the Referral Program or the methods through which any Referral Rewards may be earned, subject to compliance with applicable laws.