VEGAMOUR FAQ | Frequently Asked Questions

Check most frequently asked questions about VEGAMOUR products here. If you still need help, please contact our support team here.

Shipping & Returns

We definitely want you to be happy with your purchase, so if you'd like to return or exchange it, we're here to help. Click here to get started. You will need your order number and shipping zip code ready to get started.

United States

Subscription orders and orders over $50.00 ship for free!

Orders under $50.00 ship for a flat rate of $5.00.

International

Orders over $150.00 ship for free!

Orders under $150.00 for a flat rate of $20.

Duties and taxes are included (no additional fees due upon delivery)! 

While we are shipping most orders normally, we are experiencing some delays. In most cases, delays will only be up to a few days, but some items could take longer. We are doing everything we can to get your orders shipped and returns processed as quickly as possible. We are grateful for your support, and we appreciate your patience with us during this time.

We want to assure you that our distribution partner is following all the recommended guidelines from the World Health Organization (WHO), the Centers for Disease Control (CDC) and state and local authorities. With that said, shipments to and from our warehouse may take longer than usual due to increased safety precautions to protect employees and delays from shipping carriers.

As ever, the health and wellbeing of our employees, customers and communities is our top priority. Our leadership is closely monitoring ongoing guidance from local, state, and federal officials to ensure the health and safety of our team. And through the support of our customers, we’ve been able to raise over $30,000 for organizations, including the LA Regional Food Bank and the Restaurant Workers’ Community Foundation, who are assisting those in need in our local community.

Please know that we are here to answer your hair wellness questions. For any inquiries, concerns or changes to your order or delivery, please reach out to our customer service team at support@vegamour.com. 

Once an order has been placed, it can't be changed or canceled. However, if you forgot to apply a discount code, we can do that for you, and if you had a change of heart you can always return any item. You can contact us through this form. 

We ship almost everywhere. We ship to the United States, US Territories, and many, many other countries. Currently, we ship to Australia, Austria, Bahrain, Belgium, Brazil, Brunei,Canada, Czech Republic, Denmark, Fiji, Finland, France, Germany, Hong Kong, Iceland, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Kuwait, Luxembourg, Malaysia, Mexico, Monaco, Netherlands, New Caledonia, New Zealand, Norway, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, and the United Kingdom.

We're adding new countries to our list all the time, so it's possible we might ship to you even if it's not in the list above! Add any item to your cart and go to the checkout page. If your country is in the "country" drop-down menu, we'll ship to you! 

Once an order has shipped, tracking information can take 24-48 hours to update. If it’s been more than 48 hours and your order still shows no movement, we’re here to help! Email us at support@vegamour.com. 

Subscriptions

Yes. A discount code can be added to a subscription order by going to your account portal , selecting "Edit" on the subscription you would like to apply a discount to, selecting "Apply Loyalty Code," and entering the discount code in the form. Please note that the subscription will not show updated pricing in the account portal, but you will receive a pop-up saying "Success" if the discount code has been successfully applied.

Yes! We are committed to the highest levels of service for our subscribers. All subscribers can change the frequency of a subscription at any time by reaching out to our customer support team. Simply fill out our contact form.

Absolutely! You can add as many products as you would like to your subscription, but please note that not all products have the same delivery cadence - subscription delivery cadences vary between 30, 60, and 90 days. If you would like to alter the delivery cadence of any subscription, or synchronize the delivery dates, you can reach out to our customer service team at any time here. Check out the account portal for your subscription information.

Yes. To redeem loyalty points on a subscription order, go to your account portal, select "My Rewards" on the left side of the page, click "Redeem Now," then select the number of points you would like to use by clicking "Redeem." Copy the code that appears, then click "Edit" on the subscription you would like to apply a discount to in your account portal, select "Apply Loyalty Code," and enter the discount code in the form. Please note that the subscription will not show updated pricing in the account portal, but you will receive a pop-up saying "Success" if the discount code has been successfully applied.

So easily! From the customer portal, you can swap the items that you receive in your subscription, reschedule a shipment, skip a shipment, and update your billing and shipping information. Our customer support team can also help you customize the delivery cadence to meet your needs - simply fill out our contact form.  

Subscribers can swap the items you receive in your subscription, reschedule a shipment, skip a shipment, and update billing and shipping information directly from the account portal. You can request to cancel by calling our customer support team at our number here.

You may have canceled your subscription after it was already processed and shipped. If you don't believe this was the case, please reach out to our customer support team here. You can check the status of all your subscriptions in the account portal

This depends on your hair goals! If you goal is hair growth, consistency is vital for supporting the health of your scalp and strands. Being a subscription is a great way to foster this consistency, but it is not required - you can purchase any Vegamour product as a one-time purchase without committing to a subscription. 

Loyalty & Rewards

Your In The GRO points are redeemed using a discount code and you may only apply one discount code at checkout. If you have another code, you’ll need to determine which you’d rather use on that purchase. 

Points expire when there has been no activity (either earning or redeeming points) on your account for the past 12 months. There are many ways to earn points so be sure to keep your account active. You don’t want to miss out! 

Simply log in to your account and go to the In The GRO page. 

Once you’ve created an account, you can earn points for purchases, by following us on social media, by leaving a review, and for your birthday. Check out all the ways to earn points by visiting the In The GRO page of your account. 

It’s easy. Simply set up your account and your purchases will automatically begin earning points. You can earn points other ways so be sure to check the dashboard page for more details. 

It’s easy to refer your friends and family! Simply send them an email, which includes your referral code, and invite them to make their first purchase. 

You need to create an account and be enrolled in In The GRO, our free Loyalty program, in order to make a referral and receive the credit. If you’re not already enrolled, you can sign up here. 

Once you have 100 or more points earned, you can redeem them at 100-point intervals of $10 off per 100 points. Simply log in to your account, go to the In The GRO page and click on the points value you’d like to redeem. You’ll receive a discount code to enter at checkout. 

Once your friend has made her first purchase ($50+, not including taxes or shipping), you’ll receive an email confirming this. You’ll have 100 points added to your In The GRO balance. Those points can be redeemed for $10 off a future purchase.

You need to create an account and be enrolled in In The GRO in order to make a referral and receive the credit. If you’re not already enrolled, you can sign up here.

Referral rewards will only be given on qualifying purchases from people making their first purchase at vegamour.com. If your friend returns her purchase within our return period, 100 points will be deducted from your account. 

There is no limit to the number of referrals you may make when you send links to your friends via email. We do limit the number of times your referral links are active during a 12-month period. Once any combination of your links are clicked 12 times during this 12-month period, any other links you’ve sent will no longer be valid. A new 12-month period will begin 366 days after your first referral link is clicked. 

In The GRO is our exciting--and free--rewards program. It's tiered and allows you to earn exclusive perks based on qualifying purchases and activities. Once you’ve created your account you’re enrolled into In The GRO. Check out the program dashboard page and learn how to get started! 

In The GRO is available to anyone 18 years of age or older. 

You’re in luck! Your In The GRO points can be applied to any purchase made at vegamour.com. The merchandise subtotal needs to be equal to or greater than the reward value. Rewards cannot be applied to taxes, shipping charges, or other fees. Please note that rewards are limited to one (1) per order/transaction. 

All purchases made at vegamour.com earn rewards. Each dollar spent (excluding taxes and shipping) earns one point if you’re in the Seed level. Bloom and Thrive members earn even more points for purchases! Plus, there are other ways to earn points. Check out the list on the In The GRO page of your account. 

Points earned for purchases will be awarded when your product is shipped. Points for other activities, such as leaving a review, will be awarded within 24 hours. 

Hair

We get this question a lot. Only your obstetrician can you tell you what's safe for you, but, we can tell you that the reason that most serums aren't safe for pregnant women is because they contain hormones. And the more common hair serums contain minoxidil, which is a drug. VEGAMOUR hair serums do not contain synthetic hormones, nor do they contain drugs.

They're always vegan and natural. But just to be sure, we'd recommend that you take a list of the ingredients (found on any product page) to your doctor. 

Yes! Men can absolutely use VEGAMOUR serums and many men have had success with our products. 

Yes! Our hair serums work at the follicle level, so whether you've permed, processed, or color-treated your hair, you can still get great results. 

Vegamour uses natural ingredients to help your body restore the natural process it uses to produce lashes, brows, and gorgeous locks in the first place. Most other lash or brow products either contain hormones, or they're simply conditioners that stop breakage. Other hair serums or growth products often contain chemicals and drugs that can also have side-effects. Our products are always natural and vegan.
 

Take a few drops of hair serum and apply directly to the scalp. Use your fingers or scalp massager to work the serum into the scalp to disperse the serum. You can spot treat if you have a particular area of concern, or treat the entire scalp.

Apply once daily to a clean scalp. If you use dry shampoo, or don't wash your hair daily, apply before adding dry shampoo or other products, and be sure that you do apply the serum when your scalp has been freshly cleaned. 

A bottle of GRO Hair Serum or GRO+ Advanced Hair Serum lasts most people about a month. Some people spot treat, in which case, it will last longer. 

Our serums are vegan and natural, and are very gentle. However, everyone is different, and some people are sensitive to some natural ingredients. If you are concerned about how your body will react to our serum, we recommend doing a spot test on your inner arm to check for sensitivity. If you don't like the serum for any reason, we'll be happy to help you with a return.

The micro-encapsulated, full-spectrum hemp is designed to allow the blend of powerful phyto-active ingredients in GRO+ Advanced Hair Serum to more quickly penetrate the scalp to support thicker, fuller, longer-looking hair, as well as calm and soothe irritation. 

Like any beauty product, your results will last as long as you continue to use the product.

For hair serums, like GRO Hair Serum or GRO+ Advanced Hair Serum, since the growth cycle is longer, you'll see your hair return to its natural state in a few months after discontinuing use. 

If you stop using the lash or brow serum, things will return to their natural state in about a month, since that's the length of a growth cycle. The serum works on your existing lashes and brows, and since all hair grows in cycles, once the hairs shed naturally you'll see your results fade.

GRO+ Advanced Hair Serum is an advanced and fast-acting version of our original GRO Hair Serum. It features the same powerful phyto-actives to support thicker, fuller hair, with the added benefit of micro-encapsulated, full-spectrum hemp. This allows the blend of powerful ingredients to more quickly penetrate the scalp to support thicker, fuller, longer-looking hair, as well as calm and soothe stressed-out scalps.

GRO+ Advanced Hair Serum is recommended for all hair types experiencing more moderate to severe hair thinning, whereas GRO Hair Serum is recommended for more mild cases of thinning and shedding.

If you're using VEGAMOUR lash or brow serums, you can expect to see results in about 6-8 weeks, if you're applying the serum twice daily and avoiding oil-based products around the application area.

VEGAMOUR hair serums take 3-4 months to show results when applied once daily. The growth cycles for hair are much longer than they are for lashes or brows, so it does take longer to see results. If you'd like help troubleshooting your results, let us know! We're happy to help. 

No. Our hair serums do not contain any oil, so it will not make your hair feel greasy. Also — a little goes a long way. Apply a few drops at a time and massage into your scalp. 

We get this question a lot. Here's what we know for sure. We have customers of every age group who have used our products successfully and have had great results.

If you read through the customer reviews , you'll find testimonials and pictures from women who had great results after losing their gorgeous pregnancy hair, and women who used our products during and after going through menopause, as well as much later in life.

As for medical conditions like alopecia, Hashimotos or other conditions that can cause hair loss, since we're not doctors, we can't give you any specific recommendations. But if you scroll through the reviews, you'll see feedback from customers with a variety of medical challenges who experienced great results.

We'd love for you to try out our serums— we stand behind all of our products. So if you try it, and don't love it, it's very easy to return. 

Yes! The most important thing is to get the serum to your scalp, and to apply regularly. Applying on the cleanest scalp possible will get the best results, and here are some things that you can do to improve your results.

  • Apply the serum to a clean scalp, preferably after washing and towel (or blow!) drying.
  • Apply the serum at night so that the serum can work during your body's natural restorative process.
  • After applying the serum, massage it into your scalp with fingertips (not nails!) to increase circulation and improve penetration. 

Hair: Shampoo & Conditioner

GRO Revitalizing Shampoo and Conditioner and GRO+ Advanced Replenishing Shampoo and Conditioner are free of synthetic fragrances or fillers, which can be toxic to hair and skin. All scents are made from 100% pure essential oils that smell great and are also packed with various health benefits for your hair, skin and mood! 

Yes, the ENSO collection has gentle and lightweight formulas that can be used daily and/or as frequently as needed. 

The hair mask should be left overnight for up to 10 hours as instructed, but it should always be followed by your favorite ENSO Shampoo. 

Absolutely! In fact, it is recommended. ENSO Overnight Restoring Hair Mask contains active ingredients specifically designed to protect and enhance color. 

GRO Revitalizing Shampoo and Conditioner and GRO+ Advanced Replenishing Shampoo and Conditioner are gentle formulas designed for daily use. However, like skin, every hair type is different, and you know your hair best. We recommend you get to know the best wash cadence for your hair and what it tolerates. 

Yes, you can use them together. For hair shedding concerns, we recommend our GRO or GRO+ collections. 

Yes, Karmatin™, a true hero ingredient found in GRO Revitalizing Shampoo and Conditioner and GRO+ Advanced Replenishing Shampoo and Conditioner, is designed to deeply nourish, repair, smooth and protect hair, ultimately strengthening strands and helping to prevent further breakage. 

Our ENSO Overnight Restoring Mask contains the highest concentration levels of your most-needed active ingredients, such as Karmatin™, making it a potent treatment to complete your hair care routine. 

Use the ENSO Overnight Restoring Hair Mask weekly or as often as needed for damaged or dry hair. 

Absolutely. Like the rest of the GRO and GRO+ lines, GRO Revitalizing Shampoo and Conditioner and GRO+ Advanced Replenishing Shampoo are free of harsh sulfates and chemicals that strip your hair of its color. Be sure to use it in conjunction with GRO Hair Serum or GRO Hair Foam for best results. 

GRO Hair Serum is meant for daily use — even after GRO Revitalizing Shampoo and Conditioner or GRO+ Advanced Replenishing Shampoo and Conditioner— so skipping it is not recommended.  

The added benefit of micro-encapsulated, full-spectrum hemp in GRO+ Advanced Replenishing Shampoo and Conditioner is designed to allow the blend of powerful ingredients to more quickly penetrate the scalp to support thicker, fuller, longer-looking hair, as well as calm and soothe irritation. 

Each formula features curated concentration levels of Karmatin™, our proprietary vegan protein, and a rich blend of oils and butters tailored to address the primary needs of each hair type.

01 Fine: Lightweight moisture and volume help revive flat and fine hair, leaving it full of shine, volume and bounce.

02 Medium: Balanced moisture and volume helps provide just the right amount of nourishment and body for medium hair without weighing it down.


03 Thick: Intense moisture and light volume help control frizz and detangle thick hair, leaving it soft and more manageable. 

The GRO and GRO+ collections contain added phyto-actives specifically designed to help support thicker, fuller hair and combat thinning hair. GRO+ is an advanced, fast-acting version of our original GRO line, which also contains micro-encapsulated full-spectrum hemp, which can help calm and soothe the scalp.

ENSO is a customized line of shampoo and conditioners designed to address the needs of your particular hair type, such as volume, moisture, nutrition and shine. ENSO Shampoo and Conditioner is available in three versions: Fine, Medium, or Thick hair. While ENSO does not contain growth actives, it does contain curated concentration levels of Karmatin™, our proprietary vegan protein, along with a rich blend of oils and butters tailored to each hair type to deeply hydrate, repair, smooth, add shine and protect color.

The ENSO collection features an aromatherapeutic blend of all-natural Jasmine, Ylang Ylang and Yuzu essential oils, scientifically engineered to boost mood, help alleviate anxiety and promote an overall sense of lasting well-being. 

GRO Revitalizing Shampoo and Conditioner features our proprietary Karmatin™️ b-SILK™️ protein, a true hero ingredient, found within all VEGAMOUR shampoos, conditioners and treatments. Karmatin™️ smooths damaged hair cuticles and delivers an abundance of hair health benefits, including improving the appearance of cuticle damage caused by heat and coloring, absorbing dirt and oil, locking in hydration and protecting hair color from salt and chlorine water.

Keratin is necessary to restore damaged hair. However, most shampoos & conditioners that claim to contain keratin fail to mention that 1) it’s almost always animal-derived; 2) it rinses out when you rinse the shampoo & conditioner out of your hair. Our Karmatin™ is 100% plant-derived, b-SILK™ keratin that has been formulated to remain bonded to hair long after rinsing.

GRO+ Advanced Replenishing Shampoo and Conditioner are an advanced and fast-acting version of our original GRO Shampoo and conditioner, featuring the same powerful phyto-actives, with the added benefit of micro-encapsulated, full-spectrum hemp, which is designed to allow the blend of powerful ingredients to more quickly penetrate the scalp to support thicker, fuller, longer-looking hair, as well as calm and soothe irritation.

GRO+ is recommended for all hair types experiencing more moderate to severe hair loss and thinning, while GRO is recommended for more mild cases of thinning and shedding.

GRO Revitalizing Shampoo and Conditioner and GRO+ Advanced Replenishing Shampoo and Conditioner are gentle, sulfate-free formulas that are recommended for all hair types and textures. 

No. While it is an intensely hydrating treatment, the mask rinses off easily, leaving all hair types silky soft without weighing down the hair. 

Hair: Dry Shampoo

GRO Dry Shampoo contains our signature fresh bergamot scent, which is made from 100% pure essential oils.  

No, not if you follow the instructions for use. Hold GRO Dry Shampoo 4 to 6 inches from the hair and spray directly at the roots. Massage it in with your fingers. 

A bottle of GRO Dry Shampoo will typically last two to three months, depending on hair type, lifestyle and routine. 

GRO Dry Shampoo is a vegan, talc-free, lightweight formula that makes hair look, smell and feel clean by absorbing excess oils, perspiration and odors. It utilizes an eco-friendly propellant for even, effective distribution and is free of synthetic fragrances. 

Talc is a common ingredient lurking in conventional dry shampoos because of its excellent absorbent abilities. However, talc has been shown to pose health risks such as respiratory toxicity. GRO Dry Shampoo does not include talc. 

Hair: Scalp Detoxifying Serum

Yes, GRO Scalp Detoxifying Serum and GRO+ Advanced Scalp Detoxifying Serum are designed to help soothe irritation and dryness by gently cleansing, purifying and restoring the scalp to a balanced, well-nourished state through our proprietary blend of powerful phytoactive ingredients that:

• Gently remove product build up for healthy sebum production

• Soothe irritation and reduce the appearance of flakes

Apply a thin line of GRO Scalp Detoxifying Serum or GRO+ Advanced Scalp Detoxifying Serum per section. Use the pointed nozzle to part dry hair into even sections across the scalp and gently squeeze the bottle to apply a thin line of serum to each. Massage evenly onto a dry or damp scalp. Leave in for 3-5 minutes. Rinse. Follow with GRO Revitalizing Shampoo and Conditioner. For best results, use weekly. 

We recommend using GRO Scalp Detoxifying Serum or GRO+ Advanced Scalp Detoxifying Serum once a week for best results. To promote healthy hair and scalp, this product works best in conjunction with our GRO Hair Serum or GRO+ Advanced Hair Serum. 

The added benefit of micro-encapsulated, full-spectrum hemp in GRO+ Advanced Scalp Detoxifying Serum is designed to allow the blend of powerful ingredients to more quickly penetrate the scalp to support thicker, fuller, longer looking hair, as well as calm and soothe irritation. 

GRO+ Advanced Detoxifying Serum is an advanced and fast-acting version of our original GRO Scalp Detoxifying Serum, featuring the same powerful phyto-actives, with the added benefit of micro-encapsulated, full-spectrum hemp, which is designed to allow the blend of powerful ingredients to more quickly penetrate the scalp to support thicker, fuller, longer-looking hair, as well as calm and soothe irritation.


GRO+ Advanced formulas are recommended for all hair types experiencing moderate to severe hair loss and thinning, whereas GRO formulas are recommended for milder cases of thinning and shedding. 

Healthy hair begins with a healthy scalp! GRO Scalp Detoxifying Serum and GRO+ Advanced Scalp Detoxifying Serum are clean, clinically tested formulas that feature botanicals and b-SILK™️ protein to repair and maintain scalp health for ultimate hair wellness. 

Yes, GRO Scalp Detoxifying Serum and GRO+ Advanced Scalp Detoxifying Serum offer a comprehensive approach to scalp health. The products not only use clinically tested plant and mineral actives to safely reduce visible dandruff symptoms, but they also promote the healthy reduction of sebum production (by up to 58% in 15 days) and limit the production of pro-inflammatory cytokines — all while providing visible results as soon as the third day of use. 

Hair: Foam

GRO Hair Foam and GRO+ Advanced Hair Foam are formulated with the same powerful phyto-actives found in our best-selling GRO Hair Serum and GRO+ Advanced Hair Serum to support visibly thicker, fuller-looking hair. However, unlike the serum, it also provides instant body and texture to the hair via its mousse-like formula.  

Stop using minoxidil for 21 days. If you are moving to a natural product like GRO Hair Foam or GRO+ Advanced Hair Foam, be patient — it may take slightly longer to see results because your body has to adjust. 

GRO+ Advanced Hair Foam has the added benefit of micro-encapsulated, full-spectrum hemp. It is designed to allow the blend of powerful ingredients to more quickly penetrate the scalp to support thicker, fuller, longer- looking hair, as well as calm and soothe irritation. 

GRO+ Advanced Hair Foam is an advanced and fast-acting version of our original GRO Hair Foam. While both versions contain the same powerful phyto-actives, GRO+ Advanced Hair Foam also features micro-encapsulated, full-spectrum hemp, which is designed to allow the blend of powerful ingredients to more quickly penetrate the scalp to support thicker, fuller, longer-looking hair, as well as calm and soothe irritation.


GRO+ Advanced formulas are recommended for all hair types experiencing moderate to severe hair loss and thinning, whereas GRO formulas are recommended for milder cases of thinning and shedding. 

While GRO Hair Foam and GRO+ Advanced Hair Foam are made for all hair types, they are best suited for people with fine to medium hair types looking to add body and texture to their hair.  

Yes. GRO Hair Foam and GRO+ Advanced Hair Foam add instant body and texture to the hair.

Lash & Brow

Yes! VEGAMOUR lash serums do not contain hormones, and can be applied to upper and lower lashlines. Hormone-based serums recommend against applying along the lower lashline since some people experience darkening in the application area.

Yes, VEGAMOUR brow serums will still work on micro-bladed or tattooed skin and will not damage any tattooed areas. 

Our lash serums will still work on tattooed skin and will not damage your tattoo.

Don't worry! We're here to help. There are a number of reasons why you may not see results yet while using brow serum, and they're all fixable!

  • It's too early! Some people do see results as early as week 2, but on average, it takes about 6-8 weeks to see results. There's no way to speed it up, so be patient, and follow our other tips.
  • Using oil-based products around the eye area. Our serums are water-based, so any oil-based products will create a physical barrier that the serum cannot penetrate. For example, if you remove your makeup with coconut oil or an oil-based makeup remover, any oil that is left on the skin will block the serum. Try using an oil-free makeup remover, or just make sure you remove all the oil before applying your favorite brow serum. 
  • Using our serum immediately after or along with a hormone-based serum. If you've used a hormone-based serum in the past, be sure to allow 4 weeks between the time you last used the hormone-based serum and starting to use ours. Because they work differently, using both at once may decrease or delay results.
  • Using old product. If you were happy with your results, but are now seeing them fade away, you may need a fresh tube of brow serum. Like mascara, or any other eye-product, you'll want to use a fresh tube every 2 months for maximum cleanliness and efficacy. 

Don't worry! We're here to help you get the best results from your lash serum. There are a number of reasons why you may not see results yet, and they're all fixable!

  • It's too early! Some people do see results as early as week 2, but on average, it takes about 6-8 weeks. There's no way to speed it up, so be patient, and follow the other tips.
  • Using oil-based products around the eye area. Our serums are water-based, so any oil-based products will create a physical barrier that the serum cannot penetrate. If, for example, you remove your makeup with coconut oil or an oil-based makeup remover, any oil that is left on the skin will block the serum. Try using an oil-free remover, or just make sure you remove all the oil before applying the serum.
  • Using our serum immediately after or along with a hormone-based serum. If you've used a hormone-based serum in the past, be sure to allow 4 weeks between the time you last used the hormone-based serum and starting to use ours. Because they work differently, using both at once will decrease or delay results.
  • Using old product. If you were happy with your results, but are now seeing them fade away, you may need to swap out your tube. Like mascara, or any other eye-product, you'll want to start fresh every 2 months for maximum cleanliness and efficacy. 

Apply your favorite VEGAMOUR brow serum along your natural brow. Apply the serum directly to your skin and brow hair. For best results, apply morning and evening. Always apply to clean skin and apply makeup normally after the serum has absorbed. 

Apply your favorite VEGAMOUR lash serum along the lash line (not the lashes themselves) as if you were applying liquid liner. Repeat along the lower lash line if you'd like.

For best results, apply morning and evening. Always apply to clean skin; apply makeup normally after the serum has absorbed.

A tube of our GRO Brow Serum or GRO+ Advanced Brow Serum will last about two months, depending on how often you apply the serum. We recommend applying it twice daily for best results! But you should swap your tube out every two months for maximum cleanliness and efficacy. 

A tube of our lash serums will last at least two months, depending on how often you apply the serum (we recommend twice daily for best results!) but you should swap your tube out every two months for maximum cleanliness and efficacy. 

Yes. GRO Lash Serum and GRO+ Advanced Lash Serum are oil-free and will not damage extensions. Simply follow the product instructions to strengthen and boost your lashes. 

No. Eyelid darkening is a side effect of hormone-based serums. Our lash serums never contain hormones. 

No. Hormone-based serums can cause eye color changes. Our lash serums are hormone-free.
 

Supplements

Yes, you can take GRO Biotin Gummies or GRO+ Advanced Gummies with other multivitamins. Consult your healthcare provider if you have further questions or concerns. 

Inform your physician that you are taking GRO Biotin Gummies or GRO+ Advanced Gummies any time you have your blood tested. Biotin could significantly interfere with certain lab tests and cause incorrect test results, which may go undetected. 

No, there is no added sugar in any of the GRO WELL Hair Boost Supplement Powder + Probiotic flavors (only natural sugar from the fruit). The flavors are naturally sweetened with organically sourced monk fruit. 

Yes, GRO WELL Hair Boost Supplement Powder + Probiotic’s cacao and matcha flavors do contain caffeine. See nutrition facts for the specific amounts. Caffeine is an ingredient that has been shown to have the ability to block the effects of DHT on hair follicles, supporting thicker, fuller, longer-looking hair, as well as benefit the appearance and texture of hair in numerous ways. 

Biotin has been shown to reinforce your follicle health, showing signs that it can affect the strength of your hair. While a lack of biotin isn’t always the reason for hair loss, it can often be something to think about, which makes GRO+ Advanced Gummies or GRO Biotin Gummies a useful resource for the vitamin. 

The directions for GRO+ Advanced Gummies state to take one delicious hemp gummy daily. 

While results vary by individual, clinical studies show that you can expect visible results in as soon as 90-120 days with consistent, daily use of GRO WELL Hair Boost Supplement Powder + Probiotic. 

Vitamins will only be effective if taken consistently and as part of a balanced diet and lifestyle. Results vary by individual. Follow the instructions carefully. You can expect visible results as soon as three months of taking GRO Biotin Gummies or GRO+ Advanced Gummies, with maximum results by month four.  

No. GRO WELL Hair Boost Supplement Powder + Probiotic is not a protein supplement, and it does not contain protein. 

GRO WELL Hair Boost Supplement Powder + Probiotic might not be suitable for use in pregnant or breastfeeding women, as well as those with medical conditions that require the use of blood-thinning drugs. As always, we recommend consulting with your physician or medical provider before beginning any new serum and/or supplement while pregnant or postpartum. Just to be sure, we'd recommend that you take a list of the ingredients (found on any product page) to your doctor. 

Biotin has many benefits, including supporting the health of your immune system and helping your body convert food to energy more effectively. Additionally, biotin has been shown to play an important role in promoting stronger and healthier hair, skin and nails. 

GRO Biotin Gummies are strawberry flavored. 

GRO Biotin Gummies and GRO+ Advanced Gummies for hair wellness both contain essential vitamins and minerals necessary to support healthy hair density, volume and shine. However, GRO+ gummies have the added benefit of containing organically grown CBD/CBG, which has calming and therapeutic properties to help reduce stress and cortisol levels without causing psychoactivity.  

GRO Biotin Gummies contain all of the necessary building blocks to support healthy-looking hair density, volume and shine. Each heart-shaped, vegan gummy is packed with powerful hair-loving vitamins and minerals from A to Zinc.*

Biotin has been shown to play an important role in promoting stronger and healthier hair, skin and nails. Plus, you’ll reap the benefit of other key vitamins and minerals found in these super delicious strawberry-flavored gummies.

GRO WELL Hair Boost Supplement Powder + Probiotic and GRO Biotin Gummies were designed to work synergistically, so you can incorporate the two into your daily wellness routine! GRO WELL Hair Boost Supplement Powder + Probiotic optimizes your entire internal ecosystem against many of the underlying root causes of poor hair health, which helps amplify the efficacy of our topical care formulations. GRO Biotin Gummies boost your nutritional intake with the essential vitamins and minerals known to support healthier, shinier, and stronger-looking hair. 

You can find all of our COA here.

Gut health plays a major role in hair, skin and overall full-body wellness. Imbalances in your gut’s natural bacteria can manifest in external ways — like significant hair loss — which is why we made probiotics a priority in GRO WELL Hair Boost Supplement Powder + Probiotic. Six of the most hair-beneficial probiotics are included to help reboot the female gut microbiome and, in turn, aid in effective synthesization of nutrients like biotin, vitamin K, vitamin B12, niacin and folic acid (all of which are essential to healthy hair growth and volume). 

What you put on and in your body matters. Topicals (like our GRO Hair Serum) are designed to target specific concerns — but if you truly want to augment hair health and wellness, a 360° approach is key. GRO WELL Hair Boost Supplement Powder + Probiotic is formulated as a nutritional hair booster that encourages healthy hair growth from beneath the root. When used in conjunction with a topical routine that best suits your hair and scalp type, you’re on your way to creating an inside-out practice that helps you achieve thicker, fuller, longer-looking hair. 

The micro-encapsulated hemp oil found in GRO+ Advanced Gummies provides calming and therapeutic properties to help reduce stress and cortisol levels, which can be a common cause of hair loss today. These delicious, naturally fruit-flavored vegan gummies also feature biotin, folic acid, zinc and other beneficial vitamins and minerals that are essential to overall hair, skin and nail health. 

International

You can contact us any time through this form

We have toll-free phone numbers for the following countries:



Australia 1800-950-648

Canada 1-800-532-4580

Hong Kong 800-931-892

Israel 1-809-349-270

New Zealand 0800-359-805

UAE 800-032-0694

Singapore 800-492-2499

South Korea 070-7124-9491

UK 0800-048-5502

If you are not calling from one of these countries above, please call our US Customer Service number:

(Country code + 1) 213-325-5112

Our call centers are open 6am-6 pm Mon-Fri & 9am-2 pm Sat-Sun PST (Los Angeles time)

Other

No, VEGAMOUR does not cause weight gain. Products for thinning hair that may cause weight gain typically contain synthetic hormones. VEGAMOUR products are natural and do not include synthetic hormones. Customers have not reported any side effects when using VEGAMOUR.

No, the FDA regulates drugs. VEGAMOUR offers 100% natural products and supplements that are free of drugs.

Yes. We are a cruelty-free brand, which means that our products are not tested on animals at any stage, from research and development to manufacturing.

Marula oil is a clean, luxurious oil that's naturally packed with antioxidants and omega fatty acids. We recommend applying a few drops to a clean face in the morning and evening to moisturize and reduce the appearance of fine lines and wrinkles. It can also be used to tame flyaways, soothe razor burn, and so much more. Learn more about it in our blog. 

Unlike most brands, our Pure Marula Oil is wild-harvested by hand, and cold-pressed and gently filtered without heat or chemicals. 

You can find all our COA here 

Your Bag
item items
Get your full routine
You have ??? points
Apply a discount code
Apply points
Oops, you don't have enough points to redeem yet.
Sorry something went wrong. Try again or contact support.
code applied - off
Remove code
Apply code
You must enter a discount code
The discount code you entered is invalid
You've earned a FREE gift + off subscriptions + FREE shipping! Add more for your FREE gift! + Subscribe for off + Add more or subscribe for FREE shipping.Add more for FREE shipping.
away from